Working together is about breaking down silos, both internally and externally, to make the greatest impact. By joining hands with employers, government agencies, fellow nonprofits, business leaders and donors, Goodwill of Orange County will be able to empower, serve and change more lives than ever.
Partnerships are a vital component of our mission—helping people who are facing barriers get and keep jobs, which provides purpose, pride and dignity. We envision a community where there is a job for everyone who wants to work. We believe the power of work changes lives. We know that we can’t do it alone. There is Power in Working Together.
–– A message from Nicole Suydam, CEO of Goodwill of Orange County
MISSION | Goodwill helps people who are facing barriers to find and keep jobs,
which provides purpose, pride, and dignity.
VISION | We envision a community where there is a job for everyone who wants to work.
VALUES | Be Kind. Be Honest. Be Helpful. Be Creative.
We’re proud of our heritage and have a rich, active history in the local community.
Goodwill Industries was founded in 1902 by Reverend Edgar J. Helms in Boston Massachusetts Goodwill of Orange County opened its doors in 1924 as a branch of the Los Angeles-based Goodwill Industries of Southern California
Our Orange County operation began as a storefront on Fourth Street in Santa Ana and has since become a well-recognized community service provider and leading employer with more than 900 employees and an annual budget of more than $78 million.
Thousands of children and adults with disabilities or other barriers are served every year.222
Since 1924, Goodwill of Orange County has provided thousands of people with disabilities and other barriers the opportunity to achieve their highest levels of personal and economic independence through competitive employment.
Comprehensive education, training and employment services assist individuals to succeed at home, at work or at school
We train people for meaningful jobs in a variety of industries, including retail sales, custodial services, maintenance, hospitality, retail processing, recycling & more
Program participants are
paid for their work
Participants are referred to Goodwill by the Regional Center of Orange County, the state Department of Rehabilitation, local schools, hospitals and insurance companies.
We focus on a person's ability not their disability
Goodwill workers are valued employees at leading businesses across Orange County,
18,000 local adults and children served by Goodwill program and services
615 people found employment right here in Orange County
345,000 hours of job coaching provided
551 kids and adults served by the Assistive Technology and Exchange Center (ATEC)
$5.5 million earned by individuals employed with Goodwill Orange County’s help
1.6 million shopper transactions at our 24 stores
More than $5.7 million sold by Goodwill of OC on ShopGoodwill.com
41,052,746 pounds of goods diverted from local landfills
713 veterans served through the Tierney Center for Veteran Services
Goodwill of Orange County has the highest level of accreditation from CARF, an independent nonprofit accreditor of health and human services.
Visit our Financial Stewardship Page to Learn More.
Nicole Suydam, who served nearly a decade as Goodwill of OC’s vice president of Development, returned to Goodwill of Orange County as president and CEO in 2018. She has more than 20 years of management and leadership experience working with local and national nonprofits dedicated to meeting human service needs. Suydam graduated from Vanguard University in Costa Mesa, and is the past president (2018) of its Alumni Association Board and is a member of the university’s Board of Trustees.
Don Voska has 40 years of professional experience including positions of increasing responsibility in public accounting, consulting, and with the Federal Deposit Insurance Corporation. He has a broad range of managerial, financial planning, accounting, reporting and taxation experience.
Corrine Allen has more than 35 years of progressive management success with strong results in sales, after-market operations, customer service and e-commerce business. She most recently served as Vice President of Retail Operations where she successfully expanded retail processes and sales in support of Goodwill’s mission.
Mr. Runnels has over 20 years of experience in the computer industry with an extensive background in production and management. He also trained corporate employees in the use of proprietary computer applications and hardware for manufacturing firms prior to joining the Goodwill team. Mr. Runnels has received special training in project and cost management during his career in the computer industry.
Since joining Goodwill of Orange County, Joe Ringer has developed strategic and tactical approaches to education, compliance, safety and internal controls. His development of business solutions for theft prevention, internal audit, regulatory compliance, injury and illness prevention have significantly improved compliance and revenue, reduced expenses and validated a culture of integrity. Prior to Goodwill, he developed asset protection, safety and compliance programs for national retailers.
Rick Adams has more than 30 years of experience working in rehabilitation settings with individuals with disabilities and mental health barriers. Rick holds a Bachelor’s Degree in Psychology from California State University, Fullerton and a Master’s Degree in Industrial Organizational Psychology from California Southern University. Rick began his career at Goodwill in 1996 as an Employment Training Specialist and has since worked in several different roles within the Human Services department. He currently serves as VP of Human Services where he oversees the organization’s programs and services.
CJ Calderon is Goodwill of Orange County’s Chief of Staff and VP of Advancement. She provides oversight of the development department and its fundraising efforts, and is a key strategist supporting organizational decisions, board relations, community relations and strategic partnerships. For more than 20 years, CJ has been committed to human service and servant leadership, serving on several local nonprofit leadership teams and helping solve and respond to the greatest needs in Orange County.
Jose Perez leads Goodwill of Orange County’s Human Resources department overseeing Recruitment, Training and Development, and HR Administration and Benefits. During his more than 11 year tenure with the organization, Jose has also implemented several career development and employee engagement programs for Goodwill team members, including the GoodLearning Academy and GoodHealth Wellness Program. Prior to joining Goodwill, Jose led HR and customer service programs for another non-profit and two large banking institutions. Jose is also a military veteran and served in the U.S. Army with a tour of duty in Vietnam.
Ryan Smith has more than 25 years of e-commerce experience and online advertising experience, and serves as Goodwill of Orange County’s Vice President of Online Operations. As the head of our ShopGoodwill.com platform, he has helped Goodwill organizations across the network grow their e-commerce revenue. During his 15 years leading ShopGoodwill.com operations, the platform has generated nearly $1 billion in revenue to support Goodwills across the country and Canada.
Sergio Munoz serves as Senior Director of Retail Operations. He oversees all aspects of retail operations, logistics and donation flow, and is committed to continuous process improvement, staff development, and high operational and merchandising standards for Goodwill’s collection of thrift stores and boutiques. Sergio has more than 25 years of multi-retail management experience.
Eric Smissen leads Goodwill of Orange County’s Marketing & Communications Department, creating and innovating new ways to enhance the brand, engage with Goodwill shoppers, donors and community partners, and drive the success of the bigger Goodwill mission. Eric has more than two decades of experience working in retail, including many years at Nordstrom and time spent running his own art gallery. Eric began his tenure with Goodwill more than eight years ago as a store manager.
Nicole Morrison serves as Communication Manager for Goodwill of Orange County. She oversees the organization’s internal and external communications, leads public relations strategy and supports the Marketing Department. Nicole has a decade of experience leading and executing marketing strategy for nonprofits and retail-industry leaders.
James Conner serves as Chairman of the Board. Mr. Conner is Audit Partner at Talley, LLC with more than forty years’ experience. He is highly skilled in providing advice and consultation on financial reporting and accounting matters.
David Seidner serves as Board Secretary. He is co-owner of Cardinal Development, a real estate firm specializing the development of commercial projects throughout Southern California.
Sarah Stark is Audit Partner at Grant Thornton’s Irvine practice and serves as Treasurer on the Board. She earned a B.S. in business administration with an accounting concentration from California State University, Fullerton. For the last nine years, Ms. Stark served as a guest professor to undergraduate and graduate-level audit classes at her alma mater. She is a CPA and a member of the American Institute of Certified Public Accountants.
John M. Kearney is our Immediate Past Chair. He is a Vice President of U.S. Bank’s Orange County Market Consumer Banking Group. Both Mr. Kearney and his employer have provided vital support for Goodwill’s programs.
Gregory Wright is Senior Director, Research & Development at Edwards Lifesciences. Wright leads the Tissue Center of Excellence, supports company initiatives, and collaborates with local universities to build the talent pipeline here in Orange County. Wright developed and co-invented Edwards’ next generation tissue RESILIA™, launched KONECT RESILIA, an aortic valve conduit, and has written several other publications and patents. Wright holds a Master of Science degree in Biology, Physiology and Chemistry from California State University, Fullerton.
Zachary Parker is President of Redline Detection, an Orange-based industry-leading designer and manufacturer of professional grade diagnostic leak detection equipment for automotive and heavy-duty truck markets. Parker has lead the Redline team for 13 years, ushering in growth and global industry recognition, including most recently being named SEMA 2020 Manufacturer of the Year.
Kevin B. Jones serves on the Donated Goods Retail Committee. He has more than 30 years’ experience in all aspects retail and wholesale operations. Mr. Jones brings expertise in product acquisition, project management, sales and inventory, retail accounting and operations to the board.
Justin Ayre is an executive vice president in PIMCO’s financial institutions group in the Newport Beach office, specializing in investment management services for financial institutions. Prior to joining PIMCO in 2012, he was a director in KPMG’s risk consulting practice, performing financial risk advisory services for U.S. financial institutions. He has 20 years of investment and financial services experience.
Jacob C. Gonzales joined the Goodwill board of directors in 2017. Mr. Gonzales is an experienced trial attorney and litigation partner at the statewide law firm Weintraub | Tobin. He has handled a variety of complex business legal matters at both trial and appellate levels.
Michelle Korb is Senior Vice President and Regional Manager of 21 Southern California Nordstrom stores. She is an experienced executive with more than 30 years at Nordstrom and a demonstrated history of buying, management and store operations. Korb is a driver of the Nordstrom culture, values, and company strategy with the goal to provide great service, build successful teams, and deliver profitable sales to meet company expectations.
Allen Goh is a Partner in Baker Tilly’s Audit and Assurance Services Department. He has more than 20 years of experience serving both for-profit and nonprofit organizations. He leads several audit, review and other attestation engagements for publicly traded and privately held corporations. Mr. Goh has also led the Strategic Planning Committee and served on the Executive and Finance Committees for various nonprofits in Orange County.
Suzi Brown is Vice President of Communications for Disneyland Resort. Brown has more than three decades of experience in key communications roles, including 11 years at Disneyland, and currently oversees internal, external and executive communications. She works closely with resort leaders to develop communications strategies and plans designed to engage and inform the 30,000 Disneyland Resort Cast Members. Prior to joining Disney, Brown’s experience spanned several industries, including roles at Anaheim Elementary School District, Carl’s Jr. Restaurants and the City of Anaheim.
Ed Rodriguez, Ph.D., is Senior Vice President and Chief Human Resources Officer for Golden State Foods. Dr. Rodriguez is a passionate executive leader with a goal to develop talents and prepare organizations for change. He has held several prominent human resources positions for more than two decades, including roles at Sheraton, PepsiCo and Ventura Foods. He currently oversees corporate human resources functions and lead talent management, succession planning, performance management, labor relations, and employee value proposition strategy.
Sign up for our newsletter below to stay informed on the latest Goodwill news, opportunities and updates.
Sign up to receive news on sales, new stores, opportunities to make an impact, and more.